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I appreciate you chiming in the thread, @DrLaura. I'd be glad to share some details about the renewal in QuickBooks Desktop (QBDT).
You can renew your license by contacting our Customer Support Team. They have tools that can pull up your account in a secure environment and help you with the renewal process and the validation code. Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then click Continue.
- Select to chat with us or Have us call you.
To ensure that an agent will address your concern on time, please check out our support hours.
To learn more about managing and renewing your QBDT subscription, consider checking out this article: Renew your subscription or use view-only mode in QuickBooks Desktop 2023.
You can log in to the Customer Account Management Portal Site to see all your subscription details. Once done, press the F2 key to look for your license and product number under the Product Information.
- Log in to Your QuickBooks Account (CAMPS) online.
- Sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
- If you see multiple products to choose from, choose QuickBooks Desktop to go to CAMPs.
Once done, press the F2 key to look for your license number under the Product Information. After looking at your license number, you may need to continue resetting your password from there.
Additionally, you can refer to the following articles for more details about subscription renewals in QuickBooks Desktop:
- Manage your QuickBooks Desktop Subscriptions and Services
- Understand Intuit Charges on Your Credit Card or Bank Statement
In case you'll want to know more details about managing Intuit accounts, you can refer to these articles for future reference:
- Change, Manage or Update your Intuit Account with CAMPs
- Find your QuickBooks Desktop Billing History
Lastly, I'm adding this article to see the steps on how you can upgrade your subscription to take advantage of the latest features and updates, improved security, data protection, and enhanced customer support: Upgrade QBDT.
Don't hesitate to add a reply below if you have further questions about your license. I'm always here to answer them for you. Have a wonderful day, @DrLaura.