Other questions
It's not the kind of experience we want you to feel when using QuickBooks Online (QBO), fittlefart. We're committed to addressing this issue promptly and implementing the necessary changes. Your satisfaction is important to us.
Currently, the option to turn off the based on location feature is unavailable. We suggest manually establishing a custom rate and employing it for sales tax calculation during your invoice creation process.
Therefore, I'm adding this article to learn more about manually creating a custom sales tax rate: Use Custom Rates to Calculate Taxes on Invoices or Receipts.
I can see the importance of having this option for your business. With that, I suggest sending feedback to our product developers so they can review it and might consider adding this in future updates. Please refer to the steps below:
- Go to the Gear icon.
- Under Profile, select Feedback.
- Enter your suggestion.
- Hit Next.
You can track your feature requests through our QuickBooks Online Feature Requests website.
I'm always here to assist with any inquiries beyond using sales tax for invoices. Feel free to utilize the Reply option below to share your questions. Stay safe and take care!
