I'm with you. I give up. I posted about the problem 7/13/23 and keep getting, "Your concerns are important to us," with entry level, canned solutions (which would have been the very first thing I checked and corrected).
I keep saying it's embarrassing. That's an understatement. I send hundreds of invoices per day and literally *cringe* every time I have to send. I would explain that it's a QB problem to our clients, but they wouldn't see my note anyway. They have to scroll down past all the nonsense QB has auto-added, etc. This has been my top priority, so I haven't bothered to complain that all of the QB product logos are transmitted in each invoice larger than MY company's logo now. I'm paying QB to market their own products.
I hope things improve for you soon. As soon as I can come up for air, I'm replacing QB within something more reliable and consumer friendly.
