MariaSoledadG
QuickBooks Team

Other questions

Let me help you fix your problem, ProDryers.

 

Normally, the installation process or a file issue could likely be the cause of the freezing and crashing problem in QuickBooks. Therefore, the Tool Hub provides you with tools to fix both file and program issues. I've outlined the steps to show you how:

 

  1. Download the latest version of the Tool Hub utility.
  2. Close any instances of QuickBooks (if there are any).
  3. Run and install the Tool Hub utility.
  4. After installing, run the program.
  5. On the list of options, select Company File Issues.
  6. Follow the prompts to begin the repair.
  7. After running the Company File Issues option, run the Program Problems fix then follow the prompts.

 

Once done, open QuickBooks so you can log in to your file to check for any freezing or crashing issues. Aside from this, you can also do a clean install. I've added this article for more details: Clean Install QuickBooks Desktop.

 

Furthermore, you'll want to check out this out to guide you on what reports to use: Understand Reports.

 

Please get back to us if you have any other concerns with QuickBooks. We're always here to make sure we get you covered. Have a great day!