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QuickBooks Error 6000 80 is a common issue that occurs while attempting to open, restore, or back up a company file. This error is usually associated with issues related to the company file, network connectivity, or data corruption. To resolve QuickBooks Error 6000 80, follow these steps:
- Update QuickBooks: Ensure you're using the latest version of QuickBooks. Outdated software can trigger errors.
- Rename .TLG and .ND files: Locate the company file folder and find the files with the same name as your company file but with .TLG and .ND extensions. Rename them by adding ".old" at the end (e.g., company_file.qbw.nd.old).
- Check Hosting: On the server, where the company file is stored, ensure that hosting is turned off in QuickBooks. Go to File > Utilities and choose Stop Hosting Multi-User Access.
- Move Company File: If the company file is located on a network drive, try moving it to a local drive and open it there.
- Use QuickBooks File Doctor: Download and run the QuickBooks File Doctor tool from the official Intuit website. It helps in diagnosing and fixing file-related errors.
- Check File Permissions: Ensure that the folder containing the company file has the necessary read/write permissions.
- Use UNC Path: Instead of using a mapped drive, access the company file using a UNC path (e.g., \server\companyfolder\company_file.qbw).
- Disable Third-party Security Software: Temporarily disable any firewall or security software that might be blocking QuickBooks access to the company file.
- Restore Backup: If the company file is corrupted, restore a recent backup of the file.
If the error persists despite these steps, consider seeking assistance from QuickBooks support or a qualified IT professional to diagnose and resolve the underlying issue.