I recognize the need to complete invoicing tasks, e2ecomm. We appreciate you letting us know, and I'm here to help rectify printing and emailing invoice issues in your desktop file.
Beforehand, may I know what specific error message you've received when sending invoice emails to your customers? What issues you've encountered when printing quotations or invoices from your file? Any additional information would be much appreciated.
With QuickBooks Desktop, staying compliant with the program's system requirements may help improve your experience when working on your business tasks. To help address printing errors on your sales forms, we can perform troubleshooting steps to identify this unusual behavior. Let's consider printing other sample files from another program. To do this, we can try printing files using Notepads:
- From your desktop, select Start and browse to Notepad.
- Enter some text and go to File, then select Print.
- Select the correct printer and select Print.
If these steps won't allow you to print, we can check and test your printer setup. Here's how:
- Make sure the printer is setup correctly.
- Make sure the printer is the right one.
- Print to a different printer.
If the same thing happens, you can follow Solutions 3 & 4 outlined in this article: Fix printing issues in QuickBooks Desktop.
Moreover, if you couldn't connect to the email server or webmail when sending email invoices, you'll need to check the settings from the webmail preferences. You may follow Solutions 2 & 3 from this guide: Fix Error: Could not connect to the email server. However, if you've received errors when you're unable to send emails to Outlook you can refer and follow the steps from this resource: How to fix "Error: QuickBooks is unable to send your email to Outlook".
In addition, I'm adding this reference to help you enter received invoice payments from your customers: Record an invoice payment.
We'll keep this thread open if you have additional questions about managing sales forms and transactions. Please don't hesitate to leave a reply in below, and we'll be around to provide additional assistance. Have a good one!
