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Other questions
Thank you for following the recommendations provided above. I'm here to offer further troubleshooting steps to address the issue.
To begin, let's initiate a process to resolve any potential problems within your QuickBooks Desktop application. There might be some damage to your company file, and it's important to determine if the issue lies within QuickBooks or your data file. Here's how you can proceed:
- Press and hold the Ctrl key, then double-click the QuickBooks Desktop icon. Please don't release the Ctrl key until you see the No Company Open window, QuickBooks freezes, or gives you an error.
- Select a company file, then choose Open.
If you see any errors, run the QuickBooks Install Diagnostic tool from the Tools Hub.
- Open the QuickBooks Tool Hub.
- In the tools hub, select Installation Issues.
- Click QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
- When the tool finishes, restart your computer.
- Start QuickBooks Desktop and open your data file.
If the issue persists, run repair QuickBooks Desktop to replace all damaged installation files. After the process, open QuickBooks Desktop and access your data file again.
For additional resources, you can check out these articles:
- How to get different QuickBooks Desktop tools to help fix problems and errors
- How to fix issues when QuickBooks stops working.
Please don't hesitate to reach out if you have any further inquiries or concerns. We're always here to provide assistance. Take care!