Other questions

Thanks for bringing this to us, KitchenWitch87. Please be assured that we are taking every possible measure to ensure the utmost privacy and security of your data.

I want to make sure this will not happen again. That's why I'm here to route you to the place where scam calls should be reported.

Our QuickBooks representative won't call you unless you initiate a callback request from the Help menu of your program. To protect your security and privacy, here's how you can report this:

1. Head to this link: https://security.intuit.com/.
2. Next, click the Contact Us button.
3. Then, scroll down and look for Report technical support scams section and select it.
   

For more information, please visit this page: Identify suspicious activity, phishing scams, and potential fraud.

Please know that encountering fraud isn't what we want for you because your security is what we value. Since Community is a public forum, we're unable to pull up your account information here. That said, it's best to contact our Customer Support Team so they can examine your account and billing records and build a case for further investigation.

Here's how:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the Send icon.
4. Click on I still need a human.
5. Choose the Get help from a human button.
6. Select Chat with us or Have us call you.
   

You can check out our support hours to know their availability.

Additionally, I've added these articles that'll help you protect your business account and data from fraud:

• Data Security and Fraud Prevention
• Identify Suspicious Activity, Phishing Scams, and Potential Fraud

We appreciate your understanding on this matter. Please know that we're determined to get this resolved.