Rubielyn_J
QuickBooks Team

Other questions

Thanks for getting back to this thread, @PortMike. I truly appreciate your engagement and feedback.

 

Since the issue persists even after using the QuickBooks Tool Hub, I highly recommend contacting our support team for further assistance. With their tools to verify your account, they can pinpoint the root cause and provide an appropriate fix.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select the Help (?) menu.
  3. Choose the Assistant tab.
  4. Click the Talk to a Human option.
  5. Select Get help from a human.
  6. Click either the Chat with us or Have us call you button.

 

Lastly, I'd like to provide you with these valuable resources that can assist in resolving any crashes you may encounter in QuickBooks:

 

 

Please feel free to share further details about the challenges you're encountering in QuickBooks. We'll work together towards finding the best possible resolution.