i have discovered the same problem with my account. it was deactivated july 3, 2023 whil i was on vacation, only to come home the following weekend to find out, and of coarse they are not open to talk to anyone. so here i am on day 8 of calling twice a day to check on my case, day 3 of supposed to get a call back from a supervisor, which i was told this morning, that they had me scheduled for noon, and the rep would call me to see if they have reached out. and to my suprise, none of the actions that were promised in the last 8 days has came thru. My business is shut down, and cannot see who has outstanding bills or who owes me money. i call at least 2 -3 times a day to ensure the urgency of the matter, only to be met with call center people who all sound like robots repeating the same things. I would have never thought in all my time that quickbooks of all companies would be this bad on customer service and responsiveness. If anyone out there can tell me how they resolved there issues, or what they did to move on, as far as other software or anything, i am open for anything at this point. NEED HELP ASAP. they also give you a claim number, but that means nothing in there world.
