Joining you here to share more details about QBO and Melio integration, Rachel.
Melio is one of our partners for online bill payments. However, QBO does not automatically sync or add it to your account.
We also want to make sure that this is sorted out. For us to do that, we need to investigate to check who connected the app. To accomplish this, I strongly advise reaching out to our phone or chat support teams. They will thoroughly examine the situation, provide more insights, and help you rectify the situation.
Here's how to reach out to them:
- Go to the Help menu in the upper-right hand corner to open the QB Assistant window.
- Type in "talk to a human", then press Enter.
- Click Contact Support Team, then then provide a short description of your concern.
- Press Enter once again.
- Select No, I still need help, then choose Contact Support Team.
- Look for the Chat option and click on it.
To provide more references for managing third-party apps, I would like to share these articles with you:
Rest assured that the Community is always available to address any other concerns you may have. The QuickBooks Team is here to assist you whenever you require it.
