Thank you for letting us know about this, @Marv3. I understand that you're worried about your company file. I'm here now. I can point you in the right direction to help you manage or check your QuickBooks account.
In your case, you'll need to get in touch with our QuickBooks Customer Care support team to check your account in a safe environment. They have the necessary tools to help you check it. I can assure you that they know what they're doing. We always make sure of the safety of your book.
Here's how to contact the QBO support team:
- Sign in to your QuickBooks Online company.
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
For further information on the schedule, see this article: QuickBooks Online Support.
In the meantime, I'm adding this article to further guide you in managing the growth of your business in QuickBooks: Help Articles. Also, find helpful articles, video tutorials, and more about QuickBooks.
Please post a reply below if you have clarification or other QuickBooks-related concerns. I'll be around. Stay safe!
