I can see that you've been through a lot already. I appreciate you for bringing up your concern about opening your company file, No productivity.
By logging into your Intuit account and confirming your identity, you can safeguard your data and account. This process ensures that only you have authorized access to your account.
There are several possible causes that make the program freeze. It could be that the company name is too long, or you may have corruption on your hard drive. You can check this helpful article for more details: Solutions for when QuickBooks stops working.
If you really need to speak with our Customer Care Team. You can arrange a callback to talk to our support. They have the tools necessary to check your company file and help you send emails.
I want to ensure your issue gets prioritized and addressed on time, thus I'll be providing this resource for the support hours. It contains the time when the support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact QBDT support.
Here's how you can reach them:
- Go to Help (?), then choose QuickBooks Desktop Help.
- Click Contact Us.
- Enter your concern, then select Search.
- Choose a way to connect with us. Message an agent or Get a callback.
In case you want to change the login setting to can stay logged in to your QBDT file without having to enter a username and password. For the detailed steps, check out this link: Stay logged in to the QuickBooks company file.
If you're still running into trouble, please let me know. I want to make sure you get the support you need to get you back to business. Have a great day!
