After being on hold for over an hour I was told that the function isn’t available for UK users.
despite the fact that on my quickbooks online UK account it specially gives these instructions to upload the data from desktop. That was a waste of time with quickbooks providing incorrect instructions on their own system.
instead I have to use the migrate tool however this only allows access to upload 2 years worth of data or pay £75 per year (on top of the online subscription). Or lose full access to your data.
i think that’s entirely unfair considering we’re being forced to migrate data due to quickbooks desktop being taken away but what can we do, our data that I have paid to collate in a now forced cancelled software is being held ransom…
