FateCandylaneT
QuickBooks Team

Other questions

I understand that having a seamless experience is crucial for our users. Allow me to share additional insights to help rectify this issue.

 

Since the issue persists after performing some browser troubleshooting steps, you'll want to consider turning off the pop-up blockers from the website and ensure to add Intuit as a trusted site to prevent your browser from potentially blocking the site content.

 

To guide you with its detailed steps, you can check out this article: Troubleshoot printing paychecks, pay stubs, and forms in QuickBooks Online Payroll.

 

However, if the same thing happens, I recommend contacting our Customer Care Team. They have the necessary tools to review your account and provide further steps to help resolve this issue.

 

Here's how to reach them:

 

  1. In your QBO account, click Help.
  2. Click the Search tab, and click Contact Us.
  3. Enter the error message in the description box, and select Continue.
  4. Start a chat with a support expert.

 

Moreover, you can run specific payroll reports to help you review your business finances and other accounting data.

 

We'll always be around whenever you need additional assistance printing your paystubs. Please don't hesitate to let us know if you have further concerns. Keep safe!