Other questions

Hi,  sachinpatel25!

You will need to use the same "Account" and "Customer/Project" for the original charge and refund to have these transactions go to the same place in QuickBooks.

So let's say:

• The original charge of $212.35 was going to the Cost of Goods Sold account and assigned to the Customer/Project "Hardy Remodel"
• Now, locate the refund  you received that was recorded in QBO and change the account to go to Cost of Goods Sold and the Customer/Project to "Hardy Remodel" 
• Now you have these two transactions in the same account and under the same Customer/Project
• Your project screen will reflect the change (see the last screenshot)