I understand how you wanted to get this resolved to get you back to business, DK195977. Allow me to share additional insights to help rectify screen display issues in QuickBooks Desktop.
I appreciate you doing the possible troubleshooting steps to identify the root cause of this problem. Since the display issues persist, we can update your video card drivers to help fix QuickBooks screen issues and ensure your QuickBooks Desktop is up-to-date. To do this:
- Go to the Start tab and enter Control Panel.
- Select the option that says Device and right-click the Video card on the screen.
- Select the Update Driver option.
- Go to Search. In the display adapters window, write the video card’s name from the device manager. You can do this if you’re updating the device drivers manually.
- You should go to the manufacturer’s website to find instructions about the same.
- Find the Driver option and type in the Card name. Then, download and install the driver.
- End by rebooting the system and applying the changes.
Moreover, I'm sharing this reference to guide you with your other QuickBooks tasks: Help articles for QuickBooks Desktop.
We'd love to hear more from you, DK195977. You can always get back to this forum if you have additional questions or other QuickBooks concerns. We'll be around to provide further assistance. Keep safe!
