Hi there, PNJG.
QuickBooks Desktop previously used Internet Explorer 11 as its default browser, but Microsoft ended its support last June 15, 2022.
As a result, all supported versions like QuickBooks Desktop Pro/Premier/Enterprise/Accountant 2020, 2021, and 2022 will use our new custom browser starting June 10, 2022. You just need to make sure to update QuickBooks Desktop to the latest release.
If you've already updated QuickBooks but the issue persists, I recommend reaching our Support Team to investigate further and create a ticket if necessary.
Here's how:
- Open QuickBooks.
- Go to Help, then choose QuickBooks Desktop Help/Contact Us.
- Click on Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
- We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
- Select to chat with us or Have us call you.
I'm adding this link for more details: Contact QuickBooks Desktop support.
Let me know if how it goes or if you still need further assistance. I'll be here to help.
