Nicole_N
QuickBooks Team

Other questions

Thanks for joining the thread, @dotsy. Let me share some information about the check stubs in QuickBooks Online (QBO).

 

Upon checking here on my end, there's no account number shown in the check stubs nor when printing it. However, if you really wish to add it when printing the checks, you can manually input it from the Memo field. I'll show you how:
 

  1. Go to the Payroll menu, then Employees.
  2. Select an employee, then click the Paycheck list.
  3. Choose a specific pay date then select Edit from the Action column.
  4. From the Memo field, enter the account number.

 

Moreover, unlike the QuickBooks Desktop, we're unable to customize check stubs in the Online version. I understand the importance of having the option to customize and show the account number on check stubs.

As a valued QuickBooks customer, we'd love to have your input about the enhancements you'd want to see in QBO. That being said, I recommend sending feedback to our product developers so they can review which parts of the program need enhancements and consider adding them to future updates.

 

You can do so by going to the Gear icon, then clicking Feedback. Check out this link if you want to track your feature requests: QuickBooks Online Feature Requests.

 

There are times when you encounter issues after printing your paychecks. To rectify this, follow the steps provided by this link: Troubleshoot printing paychecks, pay stubs, and forms in QuickBooks Online Payroll.


Should you need further assistance printing paychecks, don't hesitate to leave a reply. I'm always around to lend a helping hand. Take care.