My QB crashes at random times. Without any interaction. Freezes 1st and few minutes later disappears. About every 30 minutes.
Started after latest QB22 update. I upgraded to 23 and still the same. Tried QBO - hate it with passion.
I'm trueing to find any patterns with other "victims" to get any clues. If you can post your OS, MS Office version, Event log errors, etc. Maybe it will provide a clue to us and developers.
Mine: Dell with Intel i-7-7700 processor, Windows10 Pro 22H2, , MS Office 365 (version 2306). Installed IE11, Edge, Chrome browsers
Other symptoms:
- Search update in the preferences fails. Renaming Search folder (per help) did nothing.
- After every crush I have to enter email password to send an email in QB.
- Windows Event log on every start shows error: "An unexpected error has occured in "QuickBooks":
MainFrame must be already created by now as this dll is demand loaded"
Please share if you have similar symptoms.
I went through every fix in the QB hub, Repair installation, PC health scans, .NET re-install, etc. to no avail.
I'm considering purchasing brand new PC and do a fresh install on the virgin machine. Anybody tried this?
