Good afternoon, @Bray3214.
Thanks for chiming in on this thread.
The best route would be to contact our support team for further assistance. They'll be able to use a screen share to review your account with you. Here's how:
- Go to the Help menu.
- Press the QuickBooks Desktop Help option.
- Tap the Contact Us button/hyperlink.
- Enter your question and hit Let's talk.
- Scroll down and pick to Get a callback.
It's that easy!
Keep us updated on how the call goes. We're always here to lend a helping hand. Have a wonderful day!
