I know how important every penny is for us, @ScrewstonJuice . I’m here to ensure your Payments account and funds will be taken care of.
An email notification is sent when transactions are canceled or need further review. Then, we eventually placed the user's account on hold to protect you and the payee while it's being processed.
Having said that, I highly suggest contacting our Payments Support team to get this check and to determine the documents needed to release the payments and get your account hold lifted if verified. See this contact option to connect with us quickly.
Please know that QuickBooks can’t deposit any amounts from funds on hold until we complete our assessment.
You can visit these resources to learn why accounts or amounts are on hold and when QuickBooks deposits customer payments into your bank account:
Please don't hold back to drop comments if you have any additional questions or concerns about payments. I’ll be here to help. Keep safe always!
