Hi, @WV-CPA. I appreciate your feedback.
Yes, we have an open investigation about QuickBooks being unable to send emails due to network connection failure when sending batch emails using a Gmail account. Please follow the steps that are shared in the previous response on how to reach out to our QuickBooks Support Team so they can add you to the list of affected users.
As of now, we don't have an exact time frame for when this will be fixed. Rest assured that our engineers are already working on a permanent resolution to address the issue. You will also be notified as soon as we get this working.
While we work to find a fix for this, I have a workaround that you may find helpful for the time being. You can send invoices of three or fewer and use a different webmail provider like Yahoo or outlook.com. You may also use another method like Outlook or QuickBooks Email service if available. For more information about connecting your email, see this article: Connect your email to QuickBooks Desktop.
Feel free to check out these articles in case you will be needing them in your future tasks in QuickBooks:
Don't hesitate to reply to let me know if need anything else when working in QuickBooks. I'll jump right back and offer my help to you again. Take care.
