Your answer is not what the questioner was asking. I too have the same problem. I have set in my company preferences that invoices as pdf's be attached to customers emails. I was notified last month by a customer that they had not received the pdf of their invoice with the invoice email, so I had to send it separately. I looked at the company settings and notice that the "Email Options for Sales Form" had the Invoices box unchecked (why, I don't know), so I checked it. Today, I got the attached message when I started to create a new invoice:
To get your invoice paid faster, we removed PDFs from emails
Customers can download the PDF when they go to pay the invoice. To reattach PDFs to emails, go to Settings, Sales, then Online Delivery.
Why... why?!?!
Please stop messing with our settings!!! Our customers expect to receive PDF copies of their invoices when we email them through Intuit/Quickbooks invoicing. We are an information security company and are constantly harping on our customers not to click on links in emails, IT IS DANGEROUS TO DO SO!!! We look bad when we send an email using Intuit/Quickbooks that expects them to click on a link to receive what we've promised them we wouldn't do.
Please address this issue!!!
