Hello there,
We currently have an open investigation into this concern. For now, it is best to connect with our QuickBooks Desktop Support. So they can include you in the list of affected users. They also have additional tools to pull up your account and do a screen share to confirm the issue.
To speak with one of our experts from QuickBooks Desktop Support. Please follow the steps below to contact support:
- Open QuickBooks.
- Go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Type Contact Us in the search box. Then, click on Contact Us at the bottom.
- Select the way you wish to connect with support.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
You can utilize this article to learn more about handling checks: Create, modify, and print checks in QuickBooks Desktop.
Feel free to post here in the QuickBooks forum again if you need anything else with QuickBooks. I'll be right here to help you anytime. Have a lovely weekend!
