WillShimar
Level 2

Quickbooks is unable to send emails due to a network connection failure HELP

Hello.  I've been on the phone with QB Desktop support to no avail.  I'm receiving the communication error intermittently.  I send hundreds of invoices out at a time, and I have been doing so for the last 4 years.  This has never been a problem.  If I select 10 invoices to send (a smaller batch), maybe a few of the 10 will get sent and the rest will not and I receive the message of this topic.  This is a pesky intermittent problem. It will take me forever to get all of these invoices sent.

Things to know:

I use webmail in preferences to email forms

I have a Gmail account associated 

I was having this problem yesterday with Enterprise 22.  Upgraded to Enterprise 23 and the problem is still there.

 

I have read on another forum that Intuit is aware of this problem.  I had no issues at the end of last month (April 2023).  Now all of the sudden it's a problem.  

If anyone has something that I can try, or knows of a workaround until Intuit can solve this problem, I would appreciate the help.  Thanks!