FlooringGuy is so right. Same issue here.
It's May 2023, and I am still looking for an option to take a payment with my computer and not a cell phone app. I've talked to Merchant Services, Small Business Consultants, 6 people in total. They just keep transferring me to the next person. If any of them does have an answer, it is only that we buy the mobile card reader. When I say I want it to connect to the computer not my phone, they seem stumped. How is it this difficult? This seems like a simple request, and something that was once available. It is costing us 1% more to type the card in, and that adds up fast! Time to switch to a different card processor. This level of customer service is completely unacceptable.
