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Hi there, @CaseyHart.
When adding a customer, you have the option to set the primary payment method in their profile. Here's how:
- Go to the Customers & leads menu and select Customers.
- Click New customer or locate a customer you want to edit and click on their name.
- Go to the Payments section.
- Under Primary payment method, choose Check.
- Click Save.
However, this method only applies when receiving invoice payments. If you need to disable the credit card option for all new invoices, follow these steps:
- Go the Gear icon in the upper right and choose Account and settings under Your Company.
- Hover your mouse to the Sales menu on the left panel and click the Pencil icon for Invoice payments.
- This will show the Payment options section.
- From there, uncheck the box for Accept Credit Cards.
Additionally, you can check out this article in case your customers can't pay for an invoice you sent them: What to do if your customers can't pay their invoices online.
Please keep me posted if you still have questions or concerns about your transactions or any QBO-related tasks. I'll be around for you. Have a great day!