Hello there, @BK1234.
Thank you for joining this thread and informing us that you are having the same issue with XPS Document Writer disappearing. I'm here to help you fix this issue.
Have you tried the troubleshooting steps provided above? If not, you can download QuickBooks Tool Hub.
Here's how:
- Close QuickBooks.
- Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Then, you can save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.
Once done, proceed with running Quick fix my program. Here are the steps:
- In the QuickBooks Tool Hub, select Program Problems.
- Select Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
You can also refer to this article if the issue is not resolved: Troubleshoot PDF and Print problems with QuickBooks Desktop (intuit.com).
If you're still getting the same issue, I recommend contacting our Customer Care team. They can access your account and help you check the cause of this issue with transactions marked automatically as billable.
I'm also adding this guide to view some solutions to the most common issues about printing in QBDT: Resolve printing issues.
Feel free to click the Reply button below if you need further assistance about XPS Document Writer. I'm always here to help. Have a great day.
