3 hours with tech support including wait times and I still no fix for the error message to upgrade to Internet Explorer 11 on QB 2021 desktop. Dear QB: IE 11 is no more. MS replaced it with Edge with an option to enable IE 11 within Edge. Did that. Edge is set as my default browser. Did that. Bought a $125 90-day tech support plan. Tech support installed the latest web patch and ran something within the tool hub. Still no fix. Lost tech support connection after computer restart required to activate the web patch and the tool hub. Called back in for a senior tech and waited an hour on the phone then got disconnected without connecting with level 2 tech support. Why do we keep patronizing companies that take our money and leave us out here with software that's no better than a doorstop. Someone, please tell me what to do next to get this problem fixed. Shame on you Intuit. I'm beyond exasperated.
