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Hello there, @Dmillerss.
We can download the QuickBooks Tool Hub to resolve the issue. It'll help diagnose and fix a common problem in QuickBooks.
Here's how:
- Close QuickBooks.
- Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- Once done, double-click the icon on your Windows desktop to open the tool hub.
Then, use the QuickBooks Install Diagnostic Tool to diagnose any installation issues. Here's how:
- Open the QuickBooks Tool Hub.
- In the tool hub, select Installation Issues.
- Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
- When the tool finishes, restart your computer.
For more solutions that you can try, you can proceed to Solution 2 found in this article: Fix Microsoft .NET Framework Error When You Install QuickBooks Desktop. Additionally, you may sometimes experience network issues when using QuickBooks. Learn from this article how you can recover damaged company files and solve network issues: Resolve Network Issues With QuickBooks File Doctor Test Results.
Let me know if you have other questions. I'm always here to help.