Tori B
QuickBooks Team

Other questions

Hi there, @Liftco

 

Thanks for taking the time to reach out to the QuickBooks Community. 

 

Before we begin, I wanted to ask a couple of questions to help narrow down this issue. 

 

  • Are you the only user experiencing this issue? 
  • Is this the only company file you have this issue with? 

 

Knowing as many details as possible will better help me to narrow this concern as much as possible. If you have not tested another user or another company file, please give that a try and let me know how it goes. 

 

I'll be sure to keep an eye out for your reply. Chat with you soon!