I recently migrated from desktop to online. In my sales window (and in individual customers pages), there are 385 invoices and estimates that need to be printed. These are very old invoices and don't need to be printed. However, QB online does not provide an Action item to remove them from the queue. I've also opened the invoices and there is nowhere on the invoice to take off the "print later" button like in the desktop version. Nor do I have time to open 385 old invoices and remove do this. Even closed invoices are indicating that they need to be printed.
On an estimate, there is an "update status" option. I tried "re-closing" it and that doesn't work either.
Even if I print them - they are not removed from the sales transaction window and still indicate that they need to be printed. This is a major glitch.
I read a community post about how to do this (but it's two years old) and it doesn't work. I've also read the help instructions and they don't work either. I've spent way too much time trying to figure this out. It's a migration issue and your techs need to resolve this. There also needs to be a "pre-migration" checklist so that we can avoid problems like this.
Can someone please tell me how to get these old invoices and estimates that DON'T need to be printed off of my sales transaction window?
Thank you.
