Going back and forth is never easy when managing invoices in QuickBooks Desktop, @sprints. I'll direct you to the appropriate support who can take a look at this and help you further.
I am aware of how valuable your time is. Due to a high call volume or support hours, our customer service team may take longer than usual to respond.
I recommend getting in touch with our experts once more. You can either get a call or chat. Here's how:
Kindly note the business hours to make sure they're available for assistance.
- Open QuickBooks.
- Click on Help, then hit QuickBooks Desktop Help/Contact Us.
- Choose Contact Us.
- Enter your concern, then click on Continue.
- Log in to your Intuit account, hit Continue, and then select Continue with my account.
- If you don't already have an account, Create a new account.
- We'll email you a single-use code. Type in your code and click on Continue.
- If you have multiple accounts, choose the account you want to use and then hit Continue.
- Choose to chat with us or Have us call you.
I've also added these useful modules about personalizing invoices and entering customer payments in QBDT:
The Community is available 24/7. Just hit the Reply button so we can guide you further with invoices or QuickBooks in general. Stay safe.
