I have the exact same issue, spent over 4 hours trying to resolve it. I have a temporary work-around by using an older version of Outlook 365 or others from 2021. Intuit Profile and Quickbooks simply dont care to resolve the issues from a programming issues. Tax season is busy and they left me in the dusty basically.
Try Down-Grading your Outlook Desktop Version or use another Email Software program. I also noticed that by changing the default email away from a Microsoft Exchange in outlook also helped.
