I'm here to help you resolve the error message you're getting, @jburke17.
I appreciate you trying to fix the issue using the Tool Hub. Since you're still getting the error when processing payroll, you can run file utilities (verify, rebuild, or condense) to fix any errors or data damage found when you verify the company file.
Here's how:
- Go to File, then select Utilities.
- Choose Rebuild Data, then select OK to close all windows.
- QuickBooks will ask to make a backup before rebuilding your company file, select OK. If you don’t want to do a backup, select Cancel to continue rebuilding your company file.
- If you haven’t set up any backup preferences, QuickBooks will ask you to update them. Select Backup Preferences and edit as needed, then select OK.
- When the backup's finished, select Show in Finder to locate the backup or select OK if you’re done.
- Once the rebuild is finished, click OK.
I'm also adding this article that contains troubleshooting Unrecoverable Error: Troubleshoot Unrecoverable Error XXXXX XXXXX.
Lastly, here is an article you can check for future reference in paying and filing payroll taxes and forms manually in QuickBooks Desktop Payroll: Pay and file payroll taxes and forms manually in QuickBooks Desktop Payroll.
Feel free to click the Reply button below if you have questions about running payroll. I'm always here to help. Have a great day.
