I recently purchased a new laptop and moved QB Desktop there and because it was time to upgrade to 2023 from 2022, I did that as well. In those 3 weeks EVERY time I attempt to process payroll, QB crashes. I have a work around temporarily, but I am growing increasingly frustrated. I have worked with QB support, all the way up to the Data team and no issues could be found so they directed me to Dell Software support. After paying them and then working with their rep, no issues was found with the new laptop on either the hardware or software side. I then decided to move QB back to my old laptop but of course that meant updating the program there to 2023 from 2022, but I hoped that it would work. It did not as the same error is occurring. I have tried the tool hub and every other step imaginable. I did notice that this was a huge issue with 2022, but fortunately one that I did not encounter; however, after reading the thread on it, it has made me wonder if this is a holdover issue from then. Anyone having issues or have any ideas on how to fix it?
