This isn't the experience we strive to deliver, @pennyd. And I appreciate you for bringing this to our attention.
I recommend sending feedback to our product engineers. To send feedback, follow the below steps.
- Go to the Gear icon at the top.
- Select Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
I can also share some information about why your QuickBooks Online (QBO) account slow and how you can improve its overall performance.
QBO is a web-based accounting service. It relies on your computer or device’s processing power, the available memory (RAM), and your Internet connection speed.
To get the best experience possible when using QBO, I suggest checking if your operating system is up to date and meets the basic requirements to help narrow down the reason for slow performance: System Requirements for QuickBooks Online.
To learn about why your QuickBooks Online is running slow, check this article: Why is my QuickBooks Online slow?.
For future reference, here's a great resource about tracking bills and recording the payments: Enter and manage bills and bill payments in QuickBooks Online.
If you need additional assistance while managing your QuickBooks account, let me know. I'll be around to provide further assistance. Have a nice day.
