pennyd
Level 2

problems with entering bills QB online

Entering bills has been SO buggy for the past year. First it wouldn't autofill correctly, then it wouldn't let me search for expenses when splitting accounts. Then the SAVE & NEW keyboard shortcut stopped working for one of my QBO accounts but not the other. Now both of them have this new problem - when you open BILLS the cursor used to automatically start in the VENDOR box. Now you have to click in that box with the mouse. Not only does this slow me down tremendously, it also makes my hand hurt to mouse so much, especially in my account where the SAVE & NEW keyboard shortcut doesn't work anymore. I have spent literally four hours on chats about the keyboard shortcut thing and it isn't fixed and I'm certain they're not working on fixing it. I do not have time for another four hour chat about the cursor not starting in the vendor box problem, so I'm posting here in the hopes that someone has had the same problem and been able to fix it. It's really remarkable how bad QB support is.