I always get a callback from Intuit.
I have the same problem with SVB Go...QBO is unable to connect. It seems QBO and SVB Go problems persist!
Here is a solution someone on another thread provided until QBO gets the SVB Go connection sorted out... this solution uses SVB Direct Connect and it worked for me.
zakcoats
Level 1
a month ago
FIXED...if anyone is having this issue...do the following:
1. go to your SVB account and hit profile on the top right
2. click "manage user profile" and then "manage direct connect"
3. generate direct connect PIN and then follow the steps until it gives you a username and a pin (it will be DIFFERENT than what your regular log in)
4. Go back to QBO and find the silicon valley direct connect
5. enter in the NEW username and login
Works great for me now after a YEAR of frustration!!!
