78910
Level 2

Other questions

Attempting to set up custom roles, modify roles. I need the role Standard Limited Customers and Vendors to have time tracking, or the ability to edit the Standard All Access role (which has time tracking) and pare down the access. However, none of these are editable. Of the roles that are editable, I cannot add basic time tracking. When I attempt to create a new role from scratch, I cannot add basic time tracking. It appears this has been an issue for over 2 years with multiple requests? I *know* I can make a user a time tracking and expense user, but that product doesn't meet my needs. Calling the helpdesk doesn't resolve the issue, either, as we run around for 2+ hours until they escalate to another tier and it goes into a black hole. I don't need to purchase advanced time tracking, either, as I don't need that functionality. What I need is robust access rights.

 

How do we get around this significant flaw, or when will this be resolved?