JamesAndrewM
Moderator

Other questions

Thank you for connecting with us here, Bobbie. Know that this isn't the experience we want you to have. Also, I commend you for trying all those steps.

 

For now, it is best to connect with our QuickBooks Desktop Support. So you can be added to the list of affected users. They also have additional tools to pull up your account and do a screen share. 

 

To speak with one of our experts from QuickBooks Desktop Payroll. Please follow the steps below to contact support:

 

  1. Click Help at the top menu bar, then select QuickBooks Desktop Help.
  2. Select Contact us and then enter that you get Reminder prompts and Continue.
  3. Then choose to Message an Agent or Talk to a Specialist.

 

Please refer to this article for additional details: Contact QuickBooks Desktop Support.

 

You can utilize this article to learn more about handling checks: Create, modify, and print checks in QuickBooks Desktop.

 

Please don't hesitate to reach out if you need assistance with QuickBooks-related concerns. Have a nice day!