Good day, @Mike business.
Thanks for joining the thread and sharing your concern with us. I can see the importance of getting this resolved for your business. Thus, let me route you to the right support group to address your concern.
If you've already updated outlook and QuickBooks software to their latest release but still getting the same behavior, I'd suggest reaching out to our Support Team again. They have the tools to do screen sharing and drill down the the cause of the loading issue.
Here's how to connect with them:
- Go to the Help menu and select QuickBooks Desktop Help.
- Choose Contact Us.
- Enter a brief description of your issue in our Ask a question (or tell us what's wrong) field.
- Click Continue, then select the available options to connect.
Please take note that support hours are Monday to Friday from 6 AM to 6 PM PT. For your reference, you can review this guide here on how to fix this outlook error: Outlook cannot log on when emailing in QuickBooks Desktop.
Please let me know how your latest interaction with our phone support went out. I want to make sure that this is taken care off. The Community and I will always here help you 24/7.
