I know this situation has to be so hard on you, @opticsports. Let's work together to help resolve the negative value of your purchase orders.
You'll want to review your quantity on hand and see if you have negative inventory for a product, then you'll naturally see a negative amount in the QTY column. Here's how:
- Go to Business overview, then Reports (Take me there), or go to Reports (Take me there).
- Search for and open an Inventory Valuation Detail report.
- From the Report period dropdown, select All Dates.
- Choose Run report.
Please utilize this article for additional information: Fix negative inventory issues in QuickBooks Online.
Also, you can try deleting the PO and recreating it again. If it is still in a negative value, I recommend performing basic troubleshooting steps to see if it's a browser issue. Sometimes your browser's cache and cookies become corrupted, causing problems when accessing websites or setting up acc. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If the private browsing session works, you can clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the cache. It will also help you get rid of any junk files that might be slowing down your work.
Additionally, this article will teach you how to set up and track inventory in QuickBooks Online. It will aid in inventory tracking, receiving alerts when it's time to restock, and gaining insights.
If you have further QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.
