Hi there, eric-laxis-tech.
I'm here to ensure you're able to connect to your bank account in QuickBooks Online (QBO).
If your SVB bank switched to SVB Go it's likely that you'll have to change the way you access your accounts online. Let's contact the new bank (SVB Go) and check for the URL to ensure you're using the correct listing when you add or connect the account.
Here's how:
- Go to Banking or Transactions on the left panel.
- Select Link account or Add account.
- In the Connect your bank or credit card to bring in your transactions field, enter the URL listed for your bank.
- Follow the on-screen instruction to connect your account.
For more information about managing and connecting bank accounts to QBO, you may refer to this article: Connect bank and credit card accounts to QuickBooks Online.
Once your bank transactions are inside QuickBooks, you can start the review process to ensure those transactions are matched and put on the correct accounts. Refer to this resource for detailed instructions: Categorize and match online bank transactions in QuickBooks Online.
I'm also sharing these resources below to give you more insights on what to do if transactions are not updating and fixing banking errors in QBO:
Please get back to us if you have any questions about connecting with your bank. We're here to further assist you 24/7.
