I am yet again angered by QuickBooks Desktop 2019 requirement to "sign in to your Intuit Account". My usual gripe is that such action provides ZERO benefit to me and I totally reject the cover-up claim that it provides "Better control and protection of data".
My specific complaint this time is with yet another instance of the sign-in dialogue being non-functional. After filling in my account ID (because I am forced to do so), I clicked the Continue button . . . and nothing happens. I can see the button depressing when I press the mouse button, but the screen does not change.
The dialog offers only two other controls. One is a grayed-out Cancel button which also does nothing. The other is a link to "Why do you need an Intuit Account?". At least the latter does something, although it's laughably useless. Clicking the link opens Internet Explorer. Yes, you got it: IE 11 which Microsoft "retired and is officially out of support" as of June 15, 2022. Intuit even acknowledges this fact; the screen that was supposed to tell me why I needed an account reads "For Security, Intuit does not support this browser".
I am familiar with this nonesense as a result of my first joining this robust and on-going complaint thread several years ago. At that time and after MUCH nonsensical, misdirective, and patronizing advice from The Intuit Team, I learned that the problem could be resolved by clearing the IE cache. This was the only useful response I received from the corporate experts.
Returning to now a because this sign-in dialog is modal, the only recourse I have at this point is to kill QuicBooks with Task Manager. (Oh, yeah, while QuickBooks is sitting there with its login screen open, Task Manager reports that it's consuming 75 - 100% of my CPU!!)
Upon restarting QuickBooks, it puts up a dialog titled "Internet Security Levels Are Set Too High" -- there's that IE thing again -- and opens an IE dialog to manage Inernet Properties. I reset the properties to Default and QuickBooks eventually allowed me to open the company file with no further incident.
After two hours of aggravation and stomach acid, I have three requests of Intuit:
1. Completely remove from QuickBooks 2019 any usages or references to Internet Explorer. (And don't give me any crap about buying a current version.)
2. Remove the requirement for logging into my Intuit Account. Because I make no use of ANY Internet services, it provides me no benefit and only serves to allow Intuit to monitor my activity, which is none of its goddam business.
3. Cease with the "I'm here to help" attitude of your online response team. Whenever I see that, I conclude immediately that the responder is completely lacking in knowledge of how to help with my problem.
I would close with "thank you very much", but I have no confidence that Intuit will pursue any of these requests.
