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Updated QB2020 Desktop Professional and it won't restart and can't find QBWUSER.INI
I updated QB2020 Desktop Professional, and in the process it showed that two .dll files couldn't be registered. When I tried to restart QB, it wouldn't start at all. I'm running QB in Windows 7 in a standard account and I ran the update as an Administrator. I switched over the Administrator account and had the same problem starting QB after the initial update. I reran the Update utility from there and it said the program is up to date.
I followed the instructions listed here: https://quickbooks.intuit.com/learn-support/en-us/help-article/reinstall-products/quickbooks-desktop...
I downloaded the QB Tools and ran Quick Fix My Program, but the script said that it couldn't find a list of core files in the directory. However it did show the process as completed. QB still didn't start. I tried to run the QB Program Diagnotic Tool but it claimed (incorrectly) that there wasn't an internet connection, so it stalled.
I looked for the QBWUSER.INI file to rename it as suggested but I couldn't find it. (Hidden files are revealed.)
Can I create a QBWUSER.INI file? How would I do that? Is that the source of my problem?
Or do I need to reinstall QB and run the update again on the Admin side? (I hate how Intuit hasn't perfected the update process on standard user accounts so as to minimize hacking opportunities, instead assuming that users are admin accounts with much higher risks.)