Hey there, @Laura1980.
Thanks for getting back to this thread. Allow me to jump into this conversation and provide you with further clarifications about the QuickBooks Checking account.
Upon checking the screenshot that you've shared, I can verify these two are separate accounts. This is the reason why they aren't showing the same transaction list and details.
The first screenshot that you've provided is the actual QuickBooks Checking account where all of your customer payments get deposited. This is the account you can use after setting up and being approved for QuickBooks Payments.
Your QuickBooks Checking account also holds real money like any other bank account. You can use it to save money, or use features like envelopes to save proactively. It will also let transfer money from and to external bank accounts (such as the account that shows on the Banking page.)
On the other hand, the second screenshot is the checking account that you've set up and connects to online banking. This data comes directly from your financial institution where your income and expenses are posted in the For review tab.
In addition, the statement that my colleague is referring to is the actual bank statement that shows the official summary of your financial transactions. You can use this to compare your data from QuickBooks and your bank during reconciliation.
Please take note that accounts connected to online banking and QuickBooks Payments Checking or Debit card Accounts have a different reconciliation methods.
To know more about, you can check out these resources:
Please let me know if you have any additional questions or concerns. I'm always around to lend a hand. Take care!
