LieraMarie_A
QuickBooks Team

Other questions

Hey there, @Laura1980

 

Thanks for getting back to us. Allow me to step in and share some information about QuickBooks Payments.

 

Each time you process a transaction, QuickBooks Payments charges a fee. This is why you see a lot of transactions (both the deposits and fees) in the QuickBooks Checking account. It displays the breakdown, while your statement shows the summary. You'll want to reach out to Payments support to verify these transactions.

 

Here's how:

 

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.
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Additionally, you'll want to check these articles for additional details:

 

 

Feel free to ask if you have any other questions or concerns about taking payments. I'm only a post away. Have a great day!