Other questions
I'd also feel the same way when something isn't working, @Mastergreen.
I'm here to ensure you get routed in the right direction for support to sort out this query with your word template letters in QuickBooks Desktop.
I can see that this unusual behavior has caused unfinished tasks with your QBDT. We've also received reports that other users are experiencing the same issue you encounter.
I understand that you've already contacted our QuickBooks Desktop Support team, but I recommend reaching out to them again to add your account details to the list of affected users. This way, they can pull up your account in a safe environment and further investigate this concern.
Here's how you can reach out to them:
- Go to the Help menu, then select QuickBooks Desktop Help.
- Select Contact Us.
- Please give a brief description of your issue, then click Continue, and then choose a way to connect.
Once settled, consider keeping your QuickBooks up-to-date to have the most recent features and product improvements. Please check out this article: Update QuickBooks Desktop to the latest release.
I appreciate your continued patience when posting your concern here in the Community. Please bear with us as we work on this. Keep me posted if you have questions or concerns about managing your transactions in QuickBooks Online. I'll be around for you. Take care always.
